PLATFORM SUPPORT SPECIALIST
Who Are We?
At Unata, we’re shaping the future of the retail experience. We power digital experiences for some of North America’s most well-respected grocery chains. Our white-label platform powers award-winning e-commerce experiences, digital flyers and digital loyalty programs, allowing the retailer to automatically tailor each shopper’s experience at an individual level so that they can deliver 1-to-1 personalized content and offers.
In other words, we enable customer experiences that make shopping easier and more personal, such as allowing shoppers to order their groceries online and pick up in-store / have them delivered, and allowing shoppers to receive a completely personalized version of the Flyer based on their purchase history.
We are one of Canada’s 50 fastest growing companies, and were listed as one of Canada’s top 20 most innovative companies. And we have no plans on slowing down! We are absolutely committed to continuous innovation, bringing together a team of Canada’s brightest developers, designers, project managers and marketers.
Want to be part of the future of retail? We’d love to hear from you.
Why This Opportunity is Cool
You will be responsible for maintaining, and supporting the application and infrastructure of our amazing product! As the critical key contact for production escalation, you will own and manage all raised issues, from the moment of occurrence right up to the delivery of resolution to our Partners. Please note, in this role you will be a part of a rotational on-call schedule to support our client partners.
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What This Opportunity Gives You